Policies

I want you to be 100% satisfied with your purchase, please do not hesitate to ask any questions that you may have.

I do my best to describe all items accurately and note any wear or other concerns, as many of them are upcycled vintage.

All orders are very carefully packaged, but If an item is broken or damaged in shipping I will gladly provide your choice of a full refund or exchange for a comparable item. I must be notified upon receipt of the package.
Any returns must be returned in the original condition and packaging sent. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

For any return that is the result of the item arriving damaged, I will pay return shipping, or request photos of the packaging and the item, in lieu of return, at my discretion.
For any return due to "change of mind", the buyer pays for original and return shipping.

All returns must be initiated within 3 days of receipt, and I must be contacted prior to return shipping. Returns without prior approval will not be credited.

Some custom orders will not be eligible for return, please inquire prior to purchase.

Please be aware that monitor settings vary, and colors will also look more intense than they actually are on the smaller screen of a mobile device.

All items are created and stored in my smoke free studio.

All orders are sent by USPS Priority Mail or Fedex from Sylvania, Georgia, United States.

I am happy to answer any questions that you may have as well as sending additional photos.

Still have a question? Please feel free to ask, using the form below, or email directly to Amy@TheVintageArtistry.com